🏒CLOUD CONTACT CENTER

Run an Enterprise Contact Center.
From 5 to 100 Operators.

Multilevel IVRs, intelligent call routing, queue management, and every standard contact center feature β€” all cloud-native, all built in. Zero infrastructure to manage.

Callee Contact Center β€” Live Dashboard
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Agent 01● On Call
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Agent 03● On Call
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Agent 04● Available
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Active Queue β€” 3 Waiting
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Caller #13Queue Position 3
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5 β†’ 100Operators Supported
0Infrastructure to Manage
UnlimitedMultilevel IVR Paths
InstantScale On Demand

Your Contact Center, Live in Three Steps

No telephony degree required. No infrastructure headaches. Just a clear path from setup to live calls.

01

Build Your IVR Flow

Use the Callee visual flow builder to map out every menu, condition, and escalation path β€” drag, drop, and connect. Build a multilevel IVR across Sales, Support, and Billing in minutes, not days. No code. No telecom consultant required.

πŸ“žIncoming Call
πŸ”€Main Menu
Press 1Sales
Agent Queue
Press 2Support
AI Voice Agent
Press 3Billing
Voicemail
02

Add Your Agents

Onboard operators individually or import them in bulk. Assign each agent to specific queues, teams, or call flows β€” so the right person always picks up the right call. Role-based permissions keep everything secure and organized.

Agent Onboarding+ Add Agent
IndividualGroup
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Sarah MitchellSales Queue
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James RodriguezSupport β€” Tier 2
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Lisa ChenBilling Queue
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Go Live and Scale

Launch your contact center instantly. Add or remove operators as your business grows β€” Callee scales on demand with zero infrastructure changes. No downtime, no hardware, no waiting.

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⚑ Scale Instantly β€” No Downtime
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Everything Your Contact Center Needs. Already Built In.

Enterprise-grade features without the enterprise complexity.

MULTILEVEL IVR WITH CALLEE FLOWS

Build Complex Call Routing. Without the Complexity.

Design multilevel IVRs using Callee's visual flow builder β€” map out every branch, condition, and escalation path with drag-and-drop simplicity. No telephony expertise required.

Main Menu
Sales
Support
Billing
Agent
AI Voice Agent
Voicemail

INTELLIGENT CALL ROUTING

Every Call Reaches the Right Person. Every Time.

Route calls to individual agents, agent groups, or Callee AI voice agents β€” based on menu selection, availability, or custom conditions. No call gets lost, no customer gets frustrated.

πŸ“žIncoming Call
Sales→
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Agent
Support→
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Group
After Hours→
πŸ€–AI Agent

STANDARD CONTACT CENTER FEATURES

Everything You'd Expect. Nothing You Don't.

Callee includes call waiting, call transfer, hold music, and queue management β€” out of the box, no add-ons required.

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Call WaitingConfigurable wait limits
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Call TransferWarm, cold, blind transfers
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Hold MusicCustom or default library
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Queue ManagementPriority queues, overflow rules

SCALE FROM 5 TO 100 OPERATORS

Start Small. Scale Fast.

Whether you're a 5-person team or a 100-operator center, Callee scales instantly. Add operators in seconds β€” no infrastructure changes, no downtime.

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CLOUD-NATIVE, ZERO INFRASTRUCTURE

Run a World-Class Contact Center. Without an IT Team.

Callee is 100% cloud-native β€” no servers to manage, no hardware to maintain. Callee handles the entire telephony stack so your team can focus on customers.

Your Business
Contact CenterπŸ™‚Customers
Managed by Callee
Callee Infrastructure
SIP TrunksMediaComputePOPs
βœ“99.99% Uptimeβœ“Auto-Scalingβœ“Global

Your Contact Center Should Be an Asset
β€” Not a Headache.

Build, launch, and scale a professional contact center with Callee β€” without the enterprise price tag or infrastructure burden. Configure in a day. Go live in an afternoon.

No credit card required. Free setup. Scale when you're ready.